p!ng is just getting started
p!ng is just getting started
March 23, 2026
The traditional coffee drive-thru hasn’t changed in 70 years. It’s slow, stressful, and ripe for disruption.
In our latest podcast episode, Rob and I get into why the green coffee giant pulled back from the drive-thru, simplifying the menu in the drive thru and closing down express and to-go only locations. Most coffee chains deal with labor shortages and metric baristas on drive-thru speed. We’re dealing with using robotics to deliver the best customer service and experience possible.
The TL;DR:
- The 30% Bail Rate: Why 1 out of 3 people see a drive thru line and just... drive away. That’s billions in lost revenue we’re capturing.
- The Reaction Moat: Nobody films their Dunkin’ handoff. Everyone films their first p!ng experience.
- Speed is a Feature: How we deliver a 5-star drink in seconds, not minutes.
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As a small startup, we realize things may not be perfect right out of the gate. And that’s where you come in.
With your feedback and support, we can keep improving to deliver the best coffee experience possible.
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p!ng prepares the drinks you want, the way you want them — with minimal wait, no stress, and no compromise. No joke.